Politica de Privacidad

IRON 2 SILVER manages this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). IRON 2 SILVER uses Shopify technology to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the terms set forth herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized data or data that has been de-identified so that it can no longer identify you or be reasonably linked to you. We may collect or process the following categories of personal information — including inferences derived from such information — depending on how you interact with the Services, where you reside, and what the applicable law permits or requires:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card numbers, debit card numbers, bank account information, payment card details, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.

• Account information including your username, password, security questions, preferences, and settings.

• Transaction information including the items you view, add to your cart, save to your wishlist or purchase, return, exchange, or cancel, as well as your past transactions.

• Communications with us including information you provide in your communications with us, for example, when submitting a customer service claim.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including data regarding your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information by any other means.

• Automatically through the Services including information collected from your device when you use our products or services, visit our websites, or through the use of cookies and similar technologies.

• From our service providers including when we engage them to enable certain technology or when they collect or process personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

1. To provide, personalize, and improve the Services.
   We use your personal information to deliver the Services, which includes fulfilling the contract with you, processing payments, managing your orders, remembering your preferences and items of interest, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, enabling returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience (such as recommending products related to your purchases).

2. Marketing and advertising.
   We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online ads about products or services on the Services or other websites, including ads based on items you have previously purchased, added to your cart, or other activity on the Services.

3. Security and fraud prevention.
   We use your personal information to authenticate your account, provide a safe shopping and payment experience, detect, investigate, or act against potential fraudulent, illegal, harmful, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other information with anyone.

4. Communications with you.
   We use your personal information to provide customer support, respond to your requests, deliver services efficiently, and maintain our business relationship with you.

5. Legal purposes.
   We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, service providers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order management, and shipping).

• With business and marketing partners to deliver marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different stores and websites.

• When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, for example, to send you products or through the use of social media widgets or login integrations.

• With our affiliates or, in general, within our corporate group.

• In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce the Terms of Service or related policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information regarding your access and use of the Services to provide and improve the Services for you. To offer and improve the Services, the information you submit to the Services will be transmitted and shared with Shopify and with third parties that may be located in countries different from yours. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of such information. For more information on how Shopify uses your personal information and your rights, you can review the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information [link to Shopify privacy portal].

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links to sites not affiliated or controlled by us, we encourage you to review their privacy and security policies as well as other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained therein. Information you provide in public or semi-public spaces — including what you share on third-party social media platforms — may also be visible to other users of the Services and those third-party platforms, without limitations on its use by us or others. The inclusion of such links does not by itself imply any endorsement of the content of those platforms or their owners, unless expressly stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined by the applicable laws in your jurisdiction. If you are a parent or legal guardian of a minor who has provided personal information to us, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge of "sharing" or "selling" (as these terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or foolproof, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law:

• Right of access. You may have the right to request access to the personal information we hold about you.

• Right to deletion. You may have the right to request that we delete the personal information we hold about you.

• Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.

• Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with some exceptions.

• Right to object to the sale or sharing of data for personalized advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to object to the processing of such information for purposes considered "targeted advertising," as defined under applicable privacy laws.

You can exercise your rights via the options provided in the Services or by contacting us using the details below. For more information on how Shopify uses your personal information and your rights — including those related to data processed by Shopify — you can visit https://privacy.shopify.com/en.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the details below. Depending on where you reside, you may have the right to appeal our decision by contacting us or by filing a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, as applicable, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the “Last Updated” date, and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at [insert phone number], or email us at contacto@iron2silver.com.